I applied online. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. The process took 2 months. I have a case study interview with doordash. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. If you're looking for a place that will define your career and help you . The total time spent interviewing was 2 months and 2 weeks. A big red flag in the last round of interviews. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. Past experiences, cross-team management and strengths and weaknesses. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. Thanks. doordash strategy and operations manager interview. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience
If you see a merchant complaining about POS errors, what would you do? Working at DoorDash is an exhilarating ride that'll never be boring. Deloitte. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? How WeDash became the flagship employee program for DoorDash. They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. Even if they do what are the chances of them getting promoted. why this role, why DoorDash, previous experience, etc. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. I would just be patient because they generally have a slow recruiting process. Got an email rejection a few days later. I interviewed at DoorDash (Sydney). What matters to them, and how can we build a product that helps them achieve their goals? I had 48 hours to run through it. I interviewed at DoorDash (San Francisco, CA) in Jun 2022, Reached out to in about 1 week. 2. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The organization is divided into seven regions across the U.S. and Canada. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. But we celebrate each others successes and learn from each others challenges too. I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. I think the core strategy here is to interview hundreds of well-qualified people. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. The process took 1 week. This should have been my first red flag. One step above a scam. I never reached out to the recruiter though. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. No problem, we reschedule for another time. If you ask for feedback, none is provided. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Try not to get overwhelmed or frustrated. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Create a presentation from data they provided. Did he reply to any of the previous DMs? It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Any tips on what to expect from the Strategy & Ops interviews? Next steps: We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. With unparalleled strategy, creative, and . Case Study 2. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. We need to address it strategically. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. I applied online. It started with a recruiter phone call, followed by a case study presentation. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. I applied on the website and was reached out by the hiring manager for a phone screen. Requires multiple case studies and a take home assessment. I am about the start the interview process. There were puzzle games provided to applicants. Its clearly not. I interviewed at DoorDash in Aug 2022. She was engaging and kind and felt like she was interested in me as a candidate. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Interviews: - Basic behavioral questions. 2) Hear back from hiring manager 2 weeks later for 15 minute call Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. I interviewed at DoorDash in Jan 2022. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Not the greatest interview experience. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. Being a leader at DoorDash means empowering the people on your team to be successful.. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) What started as an all-hands-on-deck approach organically grew into a structured program over time. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. The interviewers were nice, and all in all, it was a positive experience. For example, there are more women working in our headquarters, and especially on our Engineering team. . By 2015, we formalized this feedback model into WeDash. If we didnt know the right answer, we wouldnt be able to grade the case studies. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. Case study based questions on the Y model. 3x final round (case question) interviews with directors. Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. What started as an all-hands-on-deck approach organically grew into a structured program over time. * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. Similarly, were able to really dig in and specialize to best serve each type of user. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. Be the first to find this interview helpful. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. About the Role. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. + View 9 more replies. Its rarely the same. By 2015, we formalized this feedback model into WeDash. I interviewed at DoorDash in Dec 2021. Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. I reached out to the recruiter to guide me through the process. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Has anyone has a similar experience? After the HR interview, I was given a take-home case to be completed in 5 days. How WeDash became the flagship employee program for DoorDash. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. The process took 2 months. Have a first round call with HR soon. the analytics interview is easy, you can find it online. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL Strategy & Operations. Process goes like this: At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Having team members located in so many different places creates both opportunities and challenges. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. Be the first to find this interview helpful. Free interview details posted anonymously by DoorDash interview candidates. Culture, wlb, etc. Operations Supervisor could earn up to 12% of their base for Max Performance. What would you do if the revenue of the business declined? I was referred by an employee. DoorDash, Go to company page Almost two weeks have gone by and I've heard nothing. We can see that institutions own the lion's share in the company with 57% ownership. How efficient is a given Dasher, and are we paying them accordingly? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Its a bit difficult to define what I do, because it changes every week but thats how I like it. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. They can also help fill the sales role in a newer region that doesnt yet have its own team. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. Anonymous Interview Candidate in Chicago, IL, I applied online. We work locally in all of DoorDash's regional markets, across all three . What are your biggest strengths and weaknesses? All in all, I invested about 10 hours for this case. Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. Isnt a case study intended to not have a right or wrong answer? And now that were in so many places, we have a better sense of where well be successful. Process was relatively standard for a tech company. I was the front runner but man did it take weeks. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. 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