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Contact

Our Address

Kantipudi Suzuki,
14-105/1, V L Puram,
Morampudi Junction,
Rajahmundry - 533103
Land line : 2474849
Cell Phone: 8688335577

Our Branch

Kakinada
D.No : 69-4-12,
Opp Boats Club,
Pittapuram road,
Kakinada.
Pincode : 533005
Land line: 0884-2357273
Cell Phone: 9248087726

Our Sub dealers

Amalapuram
Sri Sai Lakshmi Suzuki
Dno: 11-1-9, Near Town Bank,
Black Bridge Road,
Amalapuram. Pin code :533201
Land line: 08856-234256
Cell Phone: 9866658889
Mandapeta
Bhagya lakshmi Suzuki
Dno: 31-1-21,
Alamuru Road,
Madapeta. Pin code :533308
Land line: 08855-231099
Cell Phone: 8121311556
Tuni
Ramadasu Suzuki
Dno: 5-19-6, Near Municipal park,
Muslim Street,
Tuni. Pin Code:533401
Land line: 08854-254448
Cell Phone: 8341655557


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FREE SERVICE POLICY

Warranty Policy: Motorcycles

Scope of Warranty

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED, (here in after called as SMIPL) offers warranty for Suzuki Motorcycle model "SlingShot Plus, GS150R & Hayate" (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty

The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 6 Free Services as per the given schedule
  • All 9 Paid Services as per the given schedule
  • Maintaining the service record given in the Owners Manual duly signed by SMIPL authorized dealer for each of the 6 Free & 9 Paid Services availed

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle.

The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only.

Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them.

However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.

Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.

SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty

Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments
  • Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb
  • If recommended Engine Oil/Lubricants are not used or if they are not replaced at the recommended interval
  • Use of non- genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the motorcycle
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their motorcycles.

Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollution.

Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts. Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki motorcycles. Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

The company is not liable for any delay in servicing due to reasons beyond the control of the company or any of SMIPL authorized dealer.

SMIPL reserves the right to make any changes in the design or to add any improvement(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold /manufactured.

Also the conditions of this warranty are subject to alterations without any notice. This warranty is the entire written warranty given by SMIPL for your motorcycle, and no employee, SMIPL authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty. Decision regarding warranty settlement shall be taken by SMIPL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI)

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED

Free Service Policy: Scooter (Domestic Model Access & Swish)

Suzuki motorcycle India Private Limited, offers 6 free & 6 paid services for its Scooter.

  • The Services to be availed within the specified kms or days from the date of sale of Scooter, whichever occurs first
  • It is mandatory to avail all Free and Paid the services as per given schedule
  • The services can be availed only at our SMIPL authorized dealership
  • In Free Service , the labour cost for doing periodic maintenance is free .Cost of oil ,gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period
  • If the scooter meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy)

Service pattern of our Model Access/Swish

SL.NO. SERVICE INTERVALS (KMS) DAYS COUPONS
1 1st 750-1000 30-45 free
2 2nd 3500-4000 90-105 free
3 3rd 5500-6000 155-170 paid
4 4th 7500-8000 215-230 paid
5 5th 9500-10000 280-295 free
6 6th 11500-12000 340-355 free
7 7th 13500-14000 405-420 paid
8 8th 15500-16000 465-480 paid
9 9th 17500-18000 530-545 free
10 10th 19500-20000 590-605 free
11 11th 21500-22000 655-670 paid
12 12th 23500-24000 715-730 paid

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED

Free Service Policy: Scooter (Domestic model Let’s)

Suzuki motorcycle India Private Limited, offers 4 free, 4 paid and 1 bonus services for its Scooter.

  • The Services to be availed within the specified kms or days from the date of sale of Scooter, whichever occurs first
  • It is mandatory to avail all Free and Paid the services as per given schedule
  • The services can be availed only at our SMIPL authorized dealership
  • In Free Service , the labour cost for doing periodic maintenance is free .Cost of oil ,gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period
  • If the scooter meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy)

Service pattern of our Model Let’s

SL.NO. SERVICE INTERVALS (KMS) DAYS COUPONS
1 1st 750-1000 30-45 Free
2 2nd 3500-4000 90-105 Free
3 3rd 6500-7000 210-225 Free
4 4th 9500-10000 300-315 Free
5 5th 12500-13000 390-405 Paid
6 6th 15500-16000 480-495 Paid
7 7th 18500-19000 570-585 Paid
8 8th 21500-22000 660-675 Paid
9 9th 24500-25000 750-765 Bonus

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED